Registration Terms
RXIRR.COM – Terms, Conditions & Policies
Terms of Service:
-
By using this website or purchasing products from RXIRR.COM, you agree to these Terms of Service in full.
-
If you do not agree, you must refrain from using our services or purchasing our products.
General Use:
-
All registration and payment information provided must be true, accurate, and current.
-
You must not use the site for unlawful purposes.
-
You will not access the site using bots, scripts, or automated means.
-
RXIRR.COM may suspend or terminate accounts for misuse, fraud, chargebacks, abuse, or violation of our community rules.
Products and Usage:
-
Access to digital products is granted via a license key or account.
-
Accounts may be used on one computer only.
-
Product features may change at any time without notice.
-
RXIRR.COM is not liable for third-party intellectual property claims caused by user activity.
Purchases and Payments:
-
All prices are in USD unless otherwise specified.
-
You must provide accurate billing information.
-
Orders may be refused, limited, or cancelled at our discretion.
-
Fraud, unauthorized payments, or chargebacks result in immediate account termination.
Right of Withdrawal & Return Policy:
1. Digital Products:
-
By purchasing digital goods from RXIRR.COM, you expressly agree to immediate delivery and acknowledge that you waive your right of withdrawal.
-
In accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia, including the E-Commerce Law and relevant consumer protection rules, once the digital content has been delivered and access has been provided, the customer acknowledges that the service has been performed and the right to cancel or withdraw no longer applies.
-
Refunds incur a 7.2% refund fee for PayPal, credit/debit card, and crypto payments.
-
This waiver is confirmed before completing your purchase.
2. Physical Products:
-
You have a 14-day right of withdrawal from the date you receive the product.
-
Products must be returned unused, undamaged, with all accessories and in original packaging.
-
You must contact us first at [email protected] before returning.
-
The buyer is responsible for return shipping costs and any customs/import duties.
-
Refunds are processed within 10 working days after inspection.
-
Refunds incur a 7.2% refund fee for PayPal, credit/debit card, and crypto payments.
3. Exclusions from Withdrawal:
-
Products damaged through misuse.
-
Products with broken seals.
-
Customized or personalized products.
-
Products not suitable for return due to hygiene or health reasons.
Refunds & Cancellations:
-
Refunds are not available for delivered or used digital goods.
-
For undelivered goods or services, cancellation is possible before shipping or activation.
-
Downtime compensation is not guaranteed.
Customer Service & Complaints:
-
For support, questions, or complaints, please contact: [email protected]
-
We aim to respond to complaints within 2-10 days.
Privacy Policy:
1. Information We Collect:
-
Email address (for account setup, communication, and purchases).
-
Payment details are processed securely by our payment providers; we do not store card or bank details.
-
Technical information (e.g., IP address, hardware ID) may be collected to prevent fraud or misuse.
2. How We Use Data:
-
To deliver purchases and manage accounts.
-
To provide customer support.
-
To send important updates or service-related communications.
-
We do not sell or rent your personal data to third parties.
3. Legal Basis:
-
Contractual necessity (to deliver purchases).
-
Legal obligation (tax and invoicing requirements).
-
Legitimate interest (fraud prevention and improving services).
4. Data Retention:
-
Email and order data are retained for the period required under the applicable laws and regulations in the Kingdom of Saudi Arabia.
-
Support emails are retained for a reasonable period as required for support, compliance, and dispute handling.
5. Your Rights:
-
Access, correct, or request deletion of your personal data in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.
-
Restrict or object to processing where applicable.
-
Withdraw consent where applicable.
-
File a complaint with the competent authority in the Kingdom of Saudi Arabia.
6. Security:
-
We take appropriate measures to protect your data against unauthorized access or disclosure.
7. Contact for Privacy Matters:
-
Email: [email protected]